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Knowledge base centre

Smarter Way to Connect: New Website Widget Modes

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We’ve launched a major update to our popular ‘Website Widget’, giving you and your website visitors more flexibility than ever.

We’re excited to introduce two powerful new modes:

  • Call via Browser Mode: website visitors can now start an instant, high-quality call directly from the widget, using their device’s microphone and speakers. The call enters your pre-set call flow just like a standard incoming call.
  • Combined Mode: can't choose between instant connection and callbacks? Our new Combined mode offers both options within a single widget, letting your visitors decide how they prefer to connect.

Embrace the future of customer interaction. Offer immediate, browser-based calling while retaining the trusted callback request function.

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