Wholesale
- The structure of the top menu has been changed for better convenience: the most important tabs are now at the beginning. The names and icons of some tabs have also been updated
- Surcharge system:
- ‘Settings’ tab > ‘Resellers’ section > Channel defaults > surcharges
- If the surcharge system is enabled, then after successful payment of the invoice, if the payment method is subject to a surcharge, the fee will be debited
- Surcharge does not apply when verifying credit cards
- If you add a credit card receipt to the invoice manually, the system will ask whether to charge a surcharge
- Do Not Originate (DNO) system
- This system was developed specifically for the US, but can be used in any billing system. DNO is a system for combating fraud, where fraudsters spoof caller ID and can make calls using, for example, the number of a major bank
- If someone attempts to make an outgoing call using DNO caller ID, we record this in the CDR. ‘Show calls’ filter > DNO
- Manage DNO numbers manually: ‘Calls’ tab > ‘DNO’ section
- Get the DNO list via API: ‘Settings’ tab > ‘Global configuration’ section > Call processing parameters > DNO login / DNO password
- To obtain numbers via API, registration is required at https://portal.tracebacks.org
- It is now possible to separate customer accounts that use the service for business and personal use
- ‘Customers’ tab > select a customer > Details > Account type
- Customers of the ‘Personal' type cannot have a company name
- Currently, this is the only difference with ‘Business’ type
- The system no longer adds logs to the customer's history when they place an order from the customer portal
- Now the system notes that the order was placed by the administrator, directly in the customer's balance history
Channel
- Stability improvements, small and internal changes
Whitelabel
- Surcharge system:
- ‘Settings’ tab > ‘Payments’ section > surcharges
- If the surcharge system is enabled, then after successful payment of the invoice, if the payment method is subject to a surcharge, the fee will be debited
- Surcharge does not apply when verifying credit cards