Knowledge base centre

Wholesale

• The payment method used to pay a specific invoice is now displayed
  • ‘Invoices’ tab > select an invoice > Receipts > Payment method
• You can now search for invoices that have been paid using a specific payment method. The search uses a ‘contains’ operator, meaning you can enter part of the name; it doesn’t have to be an exact match
  • ‘Invoices’ tab — new ‘Payment method’ filter
• Added settings to automatically block new customers' calls if they have breached at least one ASR rule
  • ‘Settings’ tab > ‘Global configuration’ section > ASR monitoring:
    • New customer account age, days
    • Automatically block new customer accounts
• You can now connect a new payment gateway in Australia to process payments via PayID (we are also working on adding PayTo)
  • To accept payments, you need to register on the Monoova platform
  • ‘Settings’ tab > ‘Resellers’ section > Channel defaults > Payment parameters
    • Monoova
    • gateways availability > Disable PayID and PayTo functionality
  • Each WLP can also set up their own payment processing via Monoova separately
    • WLP portal > ‘Settings’ tab > ‘Payments’ section
      • Monoova
      • gateways availability > Disable PayID and PayTo functionality

Channel

• Stability improvements, small and internal changes

Whitelabel

• You can now connect a new payment gateway to process payments via PayID (we are also working on adding PayTo)
  • To accept payments, you need to register on the Monoova platform
  • ‘Settings’ tab > ‘Payments’ section > Monoova
  • ‘Settings’ tab > ‘Payments’ section > gateways availability > Disable PayID and PayTo functionality