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Knowledge base centre

Manage Calls Right from Your Headset

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We're pleased to introduce headset integration in the Webphone Desktop app, making call handling even more convenient.

You can now answer, end and pause/resume calls directly using the dedicated control button(s) on your headset, without needing to interact with the application window.

Please note that headset call controls are currently supported only for headsets connected to a computer via a compatible adapter.

We've also added a new preference that lets you choose whether the app should automatically open when a call is answered from a notification or via a headset.

Update to Webphone Desktop version 1.3.0 or later to take advantage of these new features.

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If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.