Dear visitor,
VoIPLine Telecom uses latest technologies in web development. Unfortunately your web browser is not supported and some parts of our we site may not be displayed correctly. Below are links to the latest versions of Google Chrome, Mozilla Firefox and MS Edge browser.

Knowledge base centre

3.2.3 Update

Wholesale

  • ‘Settings’ tab > Global configuration > Signup and verification — new setting ‘Require utility bill or business confirmation’
    • If turned on, customers will need to provide a utility bill (for personal accounts) or business documents (for business accounts), even after their identity has been successfully verified via Stripe
  • New customer verification statuses:
    • Utility bill / business registration required — this means that the customer has passed Stripe’s automated verification and now only needs to upload the last documents
    • Utility bill / business registration submitted — this means that the customer has provided the documents and they need to be checked by the support team

Channel

  • Stability improvements, small and internal changes

Whitelabel

  • A new payment method is now available to Australian customers — PayTo
    • ‘Settings’ tab > Payments > gateways availability > PayID and PayTo functionality
      • To enable this, you need to configure: ‘Settings’ tab > Payments > Monoova

A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.