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Knowledge base centre

Yealink Disable Direct IP Calls

If you are experiencing issues with calls being placed directly to your Yealink handsets being displayed as 1001, 1002 or any other random number please follow the steps below to disable direct IP calling on your Yealink handset. 

1. Access to web GUI->Features-> General Information tab, set the allow IP call value to “disabled”. Click confirm button to accept the change.

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2. Access the web GUI->Account->Advanced tab, set the “Accept SIP Trust Server Only” value to “Enabled”. Click confirm button to accept the changes. One point need to be attentive, please enable the SIP Trust parameter of corresponding accounts.

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3.In V80 and v81 version: Access to Features->Generally Information, set the “Accept SIP Trust Server Only” value to “Enabled”. Click confirm button to accept the changes.

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You can also set these parameters via auto provision(W52P can only be configured through autoprovision):
#!version:1.0.0.1
##For V73 version. The x of the parameter "account.x.sip_trust_ctrl " ranges from 1 to max accounts. For example, x ranges from 1 to 2 of T20.
##When you want to enable this sip trust control for account 1, fill 1 to “account.1.sip_trust_ctrl”.
account.X.sip_trust_ctrl=1 
##There is different syntax in latest V80 version. When you want to enable this sip trust control, please fill 1 to "sip.trust_ctrl"
sip.trust_ctrl=1
##Enable or disable the phone to dial the IP address directly; 0-Disabled, 1-Enabled (default);
features.direct_ip_call_enable = 0

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