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Knowledge base centre

1.8.4 Update

  • 'Billing address' was renamed to 'Service Address'
  • Now you can set up an 'SMS to Email' feature. Working only for several DID prefixes (e.g. AU mobile numbers) and can be configured in Order services TAB > Phone numbers > Currently active numbers

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How to configure SMS to email feature

  • A new object added 'API request'. Two modes are available: number and name. If a call routes through this object, an API request will be sent to the defined URL and an answer is received. Number mode — system gets a number answer and calls to this number. Name mode — system gets a text answer and replaces a caller ID with that text

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API requests object settings

  • A new object added 'Webhook'. If a call routes through this object, a webhook will be sent to the defined URL

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Webhook object settings

  • Now it's possible to select a caller ID for Microsoft Teams and SIP registration modes in the SIP trunk object

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Caller ID in SIP trunk object

  • Now in all objects where it's possible to add an external number, a new UI was added with more advanced functionality and logic

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New UI for external numbers

A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.