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Knowledge base centre

1.8.5 Update

  • If you have an ACTIVE status and your DIDs are not having emergency addresses, you will get a pop-up with a request to configure emergency addresses during the next log in to the customer portal

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If some numbers don't have an emergency address, you will be offered to set it up on the next login

  • Now User object in PBX with activated outbound call recording has a special symbol inside the object

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User object has an outbound call recording indicator

  • Supervising feature updated. When it's activated within the User object, it has a full description of how this feature works

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Description of a supervising feature inside User object settings

  • Now phonebooks have a special URL for Zoiper softphone. It allows syncing to the PBX phonebook with Zoiper automatically. Note: works only for Zoiper Pro for PC

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Zoiper phonebook link

A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.