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Knowledge base centre

1.8.6 Update

Channel partner

  • The credits column in the Customers tab was rounded to 2 decimal places.
  • In the Customer invoices tab, all numbers were rounded to 2 decimal places.
  • A new 'Refresh' button has been integrated and placed at the bottom left corner which shows the fresh data within the window, e.g. Customers tab > choose a customer > Details.

Screenshot_2021-09-07_142357.jpg

Refresh button was added to multiple windows across the reseller portal

Whitelabel partner

  • A credits column in the Customers tab was rounded to 2 decimal places.
  • Under the Customer invoices tab, all numbers were rounded to 2 decimal places.
  • My account tab amounts were rounded to 2 decimal places and the amounts text size was optimized.
  • A new 'Refresh' button has been integrated and placed at the bottom left corner which shows the fresh data within the window, e.g. Customers tab > choose a customer > Details.

Screenshot_2021-09-07_143010.jpg

Refresh button was added to multiple windows across the reseller portal

Wholesale voice

  • Services tab > Recurring services —  new filter 'Reseller partner': it shows services available to the specific reseller. By choosing a recurring service > Subscription section — there's a filter by reseller partners in the 'Subscribed customers' column: it shows customers of specific resellers that are subscribed to a service.

Screenshot_2021-09-24_094201.jpg

New filter for recurring services

  • The credits column in the Customers tab was rounded to 2 decimal places.
  • In the Customer invoices tab — all numbers were rounded to 2 decimal places.
  • Customer tab > choose a customer > Subscriptions and services tab > Recurring services > choose a service > Subscriptions — when adding a new subscription to a customer the pop-up window has been redesigned to make charges and discounts more clear.

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Redesigned new subscriptions pop-up

  • A new 'Refresh' button has been integrated and placed at the bottom left corner which shows the fresh data within the window, e.g. Customers tab > choose a customer > Details.

Screenshot_2021-09-24_094929.jpg

Refresh button was added to multiple windows across the admin portal

A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.