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Knowledge base centre

1.9.5 Update

  • New PBX object: web callback. With web callback, your website visitors can contact you via a special widget with ease. The visitor only needs to enter a phone number and click 'Call me' and the system will immediately dial this number. Once a visitor answers a call, it will be routed to the next object in the call flow: User, Queue, Ring group or any other.


Web callback object in the objects list


How the widget looks on the website. Design is fully customisable 

  • Now it's possible to select a ring mode for Queue callback object: ring all, linear, last recent or round-robin.


New ring modes for queue callback object

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