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Knowledge base centre

1.9.6 Update

Channel partner

  • Bug fixes.

Whitelabel partner

  • Now it's possible to set your own domain for Microsoft Teams FQDN. This domain will be visible for customers at: Order services tab > Microsoft teams > Microsoft 365 FQDN address. For more details, please contact support team.


This FQDN can be changed to yours

Wholesale voice

  • Added ability to change 'Payment date' for receipts of SecurePay via uploading an XLS file with new dates. Button to upload a file located at: Settings tab > Payment gateways > SecurePay bank reconciliation.


New button for changing payment dates of SecurePay receipts

  • Services tab > 'Recurring services' section was re-named to 'Manually assignable' to make it more clear that these services are assigned to customers manually by admins.


Re-named section

  • New filters in: Services tab > Report. Now it's possible to filter results by service group, service type and by a specific service.


New filter for report in services tab

  • Now it's possible to change a domain name for Microsoft Teams for any reseller partner. It can be set at: Reseller partners tab > choose a partner > Details > MS Teams FQDN. Note: it cannot be changed just like that — need to contact a support team to provide all required certificates and other information.  


New field in reseller details

  • A new field in partner account default settings — MS Teams FQDN. Settings tab > Reseller defaults > Partner new account defaults > MS Teams FQDN (for both channel and whitelabel).


New field in partner new account defaults

A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.