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Knowledge base centre

1.9.13 Update

Channel partner

  • Integrations/API tab > API section. New API requests available: customer subscriptions, customer billing for period (customer account related requests) and list of customers (partner account related requests).

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New API requests

  • Now it's possible to search for customers with their full name, previously only first or last name search was possible.

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It's possible to search for customer accounts with full name

Whitelabel partner

  • My account tab — pending balance was added to the total balance calculations.

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Pending balance in total balance calculations

  • Integrations/API tab > API section. New API requests available: customer subscriptions, customer billing for period (customer account related requests) and list of customers (partner account related requests).

______________2022-01-21_154855.png

New API requests

  • Now it's possible to search for customers with their full name, previously only first or last name search was possible.

______________2022-01-21_155114.png

It's possible to search for customer accounts with full name

Wholesale voice

  • Inbound DIDs tab > Template groups section > choose > Pricing templates. Now it's possible to assign and unassign pricing templates from template groups in bulk with two special buttons, drag and drop option is also available.

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Assign and unassign pricing templates in bulk

  • Customers tab > Mass email section > Export. Now a company of a customer is included in the export file.

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Company information is now exported too

  • Now it's possible to search for customers with their full name, previously only first or last name search was possible. 

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It's possible to search for customer accounts with full name

  • Now it's possible to search for services by their ID in services tab. 

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Search for services with ID if needed

  • Services tab > Reports section — a new filter called 'Exclude customers with agents'.

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New filter fpr services report

  • Services tab > Any service section > choose > Subscribed partners — it's a new window to see how many customers of a specific reseller are subscribed to a service.

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New window to see quanitity subscribtions of resellers' customers

  • Settings tab > Global configuration section > ban > Whitelist of IPs — now it's possible to leave comments for whitelisted IPs and to add a subnet mask for a range of IPs.

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Double click to open new whitelisted IPs pop-up

A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.