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Knowledge base centre

1.9.22 Update

  • Now user objects with user portal enabled will have a green checkbox.

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Green checkbox indicates that a user object has user portal enabed

  • Webphones and SIP devices in user object preview now have special icons to make it easy to identify them.

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Webphones and SIP devices have their icons in user object preview

  • Now it's much faster to manage queues in the user portal. Make required changes and press a 'Save' button.
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Select required queues to enable or disable and click 'Save'

  • Service usage report on an invoice day for POSTPAID customers. A file was renamed from 'service_usage_report' to 'invoice_and_usage_report' to indicate that it contains an invoice inside.
  • POSTPAID customers with a positive balance on an invoice day will receive a zero invoice. It means that there's no need to pay for the last month.

A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.