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Knowledge base centre

1.9.24 Update

Channel and Whitelabel partners

  • Stability improvements, small and internal changes.

Wholesale voice

  • Now if a customer has an overdue invoice with an active checkbox 'created by customer/reseller', such customer won’t be automatically suspended by the system.


Customers with such overdue invoices won't be suspended

  • Now, for example, if a customer has been deleted or their status changed by a reseller partner, this will be recorded in the customer history.


Now it's clear who did an action

  • Global settings > signup > prohibited countries — this new setting forbids an automatic customer verification from a certain country.


Customers from prohibited countries won't be able to go through a verification process automatically

  • Pro-rata checkbox is now hidden in a customer's subscription management window. Now it’s completely synched with a service
    settings. If a service has pro-rata activated, it will be used in all subscriptions of such service and vice versa.


This checkbox is hidden now from this window

  • Now the 'automatic refunds allowed' setting can be turned on only if a pro-rata setting is active.


Automatic refunds allowed settings is now attached to pro-rata

  • PBX admin portal > Settings > Default extension length. This new setting sets a default length of internal numbers for all new customers.


New setting to define a defult lenght for internal numbers in PBX

A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.