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Knowledge base centre

How to Configure Bria Solo Softphone

Introduction

This article helps you to configure a SIP Device from your PBX to the Bria Solo Account that can be used on a Desktop or Mobile Phone.

Configuring SIP Devices to Bria Solo

  1. To configure Bria Solo with SIP Device details, log in to Bria Account using the link https://solo.softphone.com/login.
  2. On the Bria Solo account, select “Voice and Video” and then "Add Voice Configuration", as shown in the image below.

     

     

    mceclip0.png

     

  3. Select the option “Have your own PBX or SIP Server?”

     

    mceclip1.png

     

  4. Now, log into your customer portal, go to the “PBX” tab, and click on “SIP Devices” at the bottom left corner of the page.
  5. Choose the SIP device you want to set up on your Bria Solo Account.

     

    mceclip3.png

     

  6. Next, copy the details from the Customer Portal to Bria Solo under the General tab as below

     

    Copy in Customer Portal

    Paste in Bria

    SIP server

    Domain

    Port

    Port

    SIP password details

    SIP/Voice Password

    SIP Login

    SIP Username

    SIP Login

    Authorization Username

     

    mceclip4.png

     

  7. Next, go to the “Service Settings” tab in Bria Solo Account and change the Transport to “TCP” and registration time to “120”, and then click on save and close.

     

    mceclip5.png

     

Configuring Bria Solo for Desktop

  1. To install Bria Solo on the Desktop, click “Download Client Apps” under Bria Solo Account and download the required version.

     

    mceclip6.png

     

  2. Install the downloaded application on the desktop and log in using the username and password used for signing up with Bria Solo Account.

     

    mceclip7.png

     

  3. Now that you have logged into Bria Solo, the PBX's SIP device will appear online; this is highlighted with the green icon next to the SIP device. 

     

    mceclip8.png

 

Configuring Bria Solo for iOS

  1. On your App store, search for Bria and install “Bria - VoIP Softphone”.
  2. Open the Bria application and log in with your email address and password used to create Bria Solo Account.

     

    mceclip9.png

     

  3. Go to “Settings” by clicking on three lines at the top of the Bria Solo application and then go under “Account” settings.
  4. Look for “Registration Mode” under Push Service and change the registration mode from “Single Device Takeover” to “Single Device Emulation”.

     

    mceclip10.png

     

    Note: If the registration mode is greyed out:

    • Disable the account by toggling the Enabled option
    • Make the change
    • Toggle the Enabled option again.

     

  5. Now that you have logged into Bria Solo, the PBX's SIP device will appear online; this is highlighted with the green icon next to the SIP device. 

     

    mceclip11.png

 

Configuring Bria Solo for Android

  1. On your “Play Store”, search for Bria and install “Bria - VoIP Softphone”.
  2. Open the Bria application and log in with your email address and password used to create Bria Solo Account.

     

    mceclip12.png

     

  3. Go to “Settings” by clicking on three lines at the top of the Bria Solo application and then go under “Account” settings.
  4. Look for “Registration Mode” under Bria Push Service and change the registration mode from “Single Device Takeover” to “Single Device Emulation”.

     

    mceclip13.png

     

    Note: If the registration mode is greyed out:

    • Disable the account by toggling the Enabled option
    • Make the change
    • Toggle the Enabled option again.

     

  5. Now that you have logged into Bria Solo, the PBX's SIP device will appear online; this is highlighted with the green icon next to the SIP device. mceclip8.png

 

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