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Knowledge base centre

1.9.27 Update

Channel partners

  • Now, when deleting an invoice you need to specify a reason. An invoice deletion will be recorded in: customers tab > select a customer > history.

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  • Now you can see which exactly administrator did something in: customers tab > select a customer > history > author.

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  • Integration with HubSpot was moved from the Settings tab to Integrations/API tab.

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Whitelabel partners

  • Now, a 'bank direct deposit' payment option in customer portal requires one of the below fields entered in invoice settings. If all of them are empty, a 'bank direct deposit' payment option will be hidden for customers. Settings tab > invoice parameters:
    • invoice_cfg_bsb
    • invoice_cfg_iban
    • invoice_cfg_sortCode

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One of these fields must be filled in order to show bank deposit option in customer portal

  • Now, when deleting an invoice you need to specify a reason. An invoice deletion will be recorded in: customers tab > select a customer > history.

__________2022-08-19_142304.png

  • Now you can see which exactly administrator did something in: customers tab > select a customer > history > author.

__________2022-08-19_142404.png

  • Integration with HubSpot was moved from the Settings tab to Integrations/API tab.

__________2022-08-19_142712.png

 

Wholesale voice

  • Now, a 'bank direct deposit' payment option in customer portal requires one of the below fields entered in invoice settings. If all of them are empty, a 'bank direct deposit' payment option will be hidden for customers. Settings tab > reseller defaults > invoice defaults:
    • invoice_cfg_bsb
    • invoice_cfg_iban
    • invoice_cfg_sortCode

__________2022-08-19_151632.png

One of these fields must be filled in order to show bank deposit option in customer portal

  • Now it's possible to quickly log in to the reseller partner portal. Reseller partners tab > select a reseller > details > new 'Manage' button. By default it logs in to the primary reseller partner administrator.

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  • New filter by PBX for customers list in: customers tab > customers and mass email sections.

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  • Now, when deleting an invoice you need to specify a reason. An invoice deletion will be recorded in: customers tab > select a customer > history.

__________2022-08-19_152443.png

  • Now we can see which exactly reseller partner administrator did something in: customers tab > select a customer > history > author.

__________2022-08-19_152443________.png

  • Customers tab > select a customer > subscriptions > select and edit — now it's possible to set a negative discount for subscription charges.

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  • Customers tab > select a customer > details > 'Enable auto invoicing' was renamed to 'Enable automatic invoice generation and/or usage report generation'. This setting now also enables/disabled automatic usage report generation via email on an invoice day.

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