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Knowledge base centre

How to set up a Call Diversion to an external number


At the end of this article, you will be able to set up a Call Diversion from an inbound number.

How to set up a Call Diversion to an external number

  1. First head to the PBX section at the top of the customer portal page
  2. Drag & drop the Call diversion object into the working area
  3. Click the gear button to configure
  4. Type in a name for the Call diversion object
  5. Click on Add and then Type in the External number
    Please Note – You can enable the Call to confirm feature to avoid the system using a remote Voicemail system.

  6. Click on Save.
  7. You can connect the Inbound number object to the Call diversion object by joining the two red tabs
  8. Click on Apply configuration

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