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How to set up a Call Diversion to an external number

Introduction

At the end of this article, you will be able to set up a Call Diversion from an inbound number.

How to set up a Call Diversion to an external number

  1. First head to the PBX section at the top of the customer portal page
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  2. Drag & drop the Call diversion object into the working area
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  3. Click the gear button to configure
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  4. Type in a name for the Call diversion object
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  5. Click on Add and then Type in the External number
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    Please Note – You can enable the Call to confirm feature to avoid the system using a remote Voicemail system.
    mceclip44.png

  6. Click on Save.
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  7. You can connect the Inbound number object to the Call diversion object by joining the two red tabs
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  8. Click on Apply configuration
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Liam Staker -

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