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Knowledge base centre

1.9.34 Update

Channel partners

  • The customer portal has been completely redesigned.

  • New 'My services' execution rule: 'On the customer's invoice day'. If the service has this type of execution rule selected then this subscription will be triggered for the customer on their Invoice day. Invoice day can be found at: Customers tab > select a customer > Details > Invoice day.

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Whitelabel partners

  • The customer portal has been completely redesigned.

  • New 'My services' execution rule: 'On the customer's invoice day'. If the service has this type of execution rule selected then this subscription will be triggered for the customer on their Invoice day. Invoice day can be found at: Customers tab > select a customer > Details > Invoice day.

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  • Settings tab > Invoice parameters section — added a 'Preview' button.

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Wholesale voice

  • The customer portal has been completely redesigned.

  • New service execution rule: 'On the customer's invoice day'. If the service has this type of execution rule selected then this subscription will be triggered for the customer on their Invoice day. Invoice day can be found at: Customers tab > select a customer > Details > Service Usage Report Day (prepaid) or Invoice Day (postpaid).

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  • New 'Reseller partner' filter for the Number porting tab.

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  • If the customer has a subscription to the internet service, these customers will have a special label in the summary column of the Customers tab.

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A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.