2.0.1 Update – Knowledge base centre

Channel partners

The old customer portal has been disabled (but still not removed). If you realise that the new portal is missing a feature that was in the old portal and you really need it, please contact the support team.
Customers who have an internet subscription cannot be removed now without disconnecting this service.

Now when you create a new customer account manually, free credits will be added to the account automatically.
'Reports' tab > CDRs > Filters > Phone numbers > Caller IDs — you can now add multiple caller IDs to the filter at once.

The old customer portal has been disabled (but still not removed). If you realise that the new portal is missing a feature that was in the old portal and you really need it, please contact the support team.
Customers who have an internet subscription cannot be removed now without disconnecting this service.

Now when you create a new customer account manually, free credits will be added to the account automatically.
'Reports' tab > CDRs > Filters > Phone numbers > Caller IDs — you can now add multiple caller IDs to the filter at once.

The old customer portal has been disabled (but still not removed). If you realise that the new portal is missing a feature that was in the old portal and you really need it, please contact the development team.
'Customers' tab > select a customer > 'Account balance' section — the 'Balance' column has been removed to improve performance. There is a new 'Balance Summary' table at the bottom which shows the amount of transactions of different types for the selected period, as well as the opening and closing balance.

Customers who have an internet subscription cannot be removed now without disconnecting this service.

Now when you create a new customer account manually, free credits will be added to the account automatically.
'Call reports' tab > CDRs > Filters > Phone numbers > Caller IDs — you can now add multiple caller IDs to the filter at once.

'Rates' tab > Call Packages > select a package > Offer applicable — added new option 'On the account invoice day'.

'Inbound DIDs' tab > Pricing Templates > select a pricing which is managed via DIDww — there is a new 'Capacity' setting where you can select the type of capacity that will be assigned to the number in the DIDww portal if the customer buys the number.

New settings to prevent fraud of SMS requests during verification. 'Settings' tab > Global settings > signup > customerPhoneVerificationMaxAttempts AND customerPhoneVerificationBlackList.
'Customers' tab > select a customer > History — will now record each SMS code that a customer has requested to verify a phone number.