Recommended View, My Tickets
- Click on Manage views.
- Click on the verticle more options next to the view My Tickets.
- Clone view.
- Change the name & remove 'Copy of'.
- Click on Save.
- Sort/add the Columns for your View. We recommend keeping Columns highlighted yellow on the left-hand side of your View.
- Group by Status and Ascending.
- Order by Latest Update and Ascending.
- Click Save.
When your View is configured, it will look like this: