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Knowledge base centre

How do I add a new customer account manually?

There can be certain situations where you want to create a new customer account manually and not have the account created via the signup URL.

In this situation, you would need to click on the Customer's tab (ref. 1.) on your partner portal.

Find and click on the "Add" (ref. 3.) button. On the right-side panel, you will see that a newly generated account will be displayed.

You will need to fill in all the required information (ref. 4.) and then click on "Create" to save the changes.

Note: When the customer account is created under the 30-day free trial, a credit will be applied to the customer account balance.

A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.