Dear visitor,
VoIPLine Telecom uses latest technologies in web development. Unfortunately your web browser is not supported and some parts of our we site may not be displayed correctly. Below are links to the latest versions of Google Chrome, Mozilla Firefox and MS Edge browser.

Knowledge base centre

How do I resolve one-way audio issues?

Sometimes a customer may report that there is one-way audio. This issue may be resolved by configuring a STUN server.

The "STUN Server" (ref. 2.) is;

The "STUN Port" (ref. 3.) is;


Once you have specified the STUN server, remember to set the “NAT” option to “STUN” (ref. 2.) within the "Register" (ref. 1.) tab under "Account".

A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.