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Knowledge base centre

How do I resolve one-way audio issues?

Sometimes a customer may report that there is one-way audio. This issue may be resolved by configuring a STUN server.

The "STUN Server" (ref. 2.) is;

stun.voipcloud.online

The "STUN Port" (ref. 3.) is;

3478

Once you have specified the STUN server, remember to set the “NAT” option to “STUN” (ref. 2.) within the "Register" (ref. 1.) tab under "Account".

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