Knowledge base centre
Building Your Phone System
- Default Settings Configurations
- User & Device Management
- Enable Voicemail
- Enable Call Recording
- Time-based Call Routing
- Adding Call Flow Control
- Configuring Ring Groups
- Custom Announcements & Prompts
- Dynamically Set Inbound Caller ID
- Enable Conferencing
- Configuring Call Diversions
- Automated Voice Menu (IVR)
- Adding Inbound Call Information
- Configuring a Call Queue
- Live Call Queue Wallboard
- Preparing & Uploading Voice Prompts to PBX Announcements
- Enabling Automatic Callback
- Bria Softphone Configuration
- Inbound Caller ID Routing
- Customer Portal Administrators
- Call Flow Organisation
- Call Parking
- Device Twinning
- Organisation-wide Directory Setup
- Restrict Dialing Destinations
- Inbound Fax-to-Email
- Configuring Inbound Email Alerts
- Block Inbound Spam Callers
- Webhook Integration
- Dial Tone Access (DISA)
A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.