Dear visitor,
VoIPLine Telecom uses latest technologies in web development. Unfortunately your web browser is not supported and some parts of our we site may not be displayed correctly. Below are links to the latest versions of Google Chrome, Mozilla Firefox and MS Edge browser.

Knowledge base centre

How to avoid disruptions when switching to VoIP


Voice over internet protocol (VoIP) was a massive step towards wireless telecommunication and to make the switch to VoIP from the PSTN or ISDN seamless and cost-efficient, you ought to follow a particular set of steps.


How do you intend to make your calls?

There are many ways in which you'll be able to make calls via a VoIP. You can purchase modern internet protocol phones that your workers can use to make and receive calls from their desks. Otherwise, you will merely use softphone applications that run on your PC. Moreover, some VoIP providers additionally allow you to make calls from your mobile devices like smartphones. Counting on your business needs and/or personal preferences, choose the mode by which you plan to make and receive VoIP calls. This may assist you in selecting the relevant VoIP provider.


A reliable internet connection

VoIP is an incredibly feature-rich and efficient way of communicating; however, its true potential will solely be accomplished with a reliable and quick web connection. Some providers have their internet service — this is the best option for good VoIP work.


Test your routers

Your routers are liable for delivering the voice packets from the sender to the receiver so as for a call to take place. You ought to make sure that they're capable of handling voice traffic in addition to the standard data traffic. This can be particularly vital if you're going for a hosted-based VoIP solution, as most of your communication options will require cloud access. Check if a VoIP provider offer routers that are reliable for a VoIP telecommunication system.


Choose the right service provider

There is an excellent range of VoIP service providers within the marketplace straight away. However, you would like to make sure to search out the correct and suitable one for your business. Different providers offer a unique set of options for their VoIP solutions, and therefore the price will vary counting on the feature-set you would like to get. Budget is commonly a priority for higher management once considering implementing any new enterprise solution. This can be especially true for small and medium-sized businesses.


Prepare your employees

You need to ensure that everyone in the workspace knows about switching to the VoIP system. Begin by introducing VoIP as the new, effective and convenient way of communication and then share some tutorials offered by the chosen service provider. 



We tend to hope this article was useful in providing you with some insight into a number of the elemental steps you must take and questions you must answer to assess the readiness of your business for the switch to VoIP system.  


Looking for a reliable VoIP provider? Sign up at VoIPLine Telecom and get 14-Day free trial to try the best features of our Hosted PBX phone telephone solution.

[[title=How to switch to VoIP correctly | VoIPLine Telecom Australia]]
[[description=VoIP was a huge step towards wireless telecommunication. Learn how to switch to VoIP from the PSTN or ISDN seamless and cost-efficient.]]



A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.