Dear visitor,
VoIPLine Telecom uses latest technologies in web development. Unfortunately your web browser is not supported and some parts of our we site may not be displayed correctly. Below are links to the latest versions of Google Chrome, Mozilla Firefox and MS Edge browser.

Knowledge base centre

How to Configure Ring Groups

Introduction

A ring group allows you to distribute calls between Users and External Numbers. Ring groups are similar to queues, but they provide a more straightforward way to organize the users. Please ensure you have set up the users you would like to add to the ring group prior to configuring the ring group object

Configuring a PBX ring group

Firstly, head to your PBX tab to drag and drop "Ring Group" object. Once the Ring Group is added to the PBX, go to its settings.

5CB7rHEJFV.png

In the settings, enter the name for the Ring Group. You can then add users to the ring group by clicking the green "Add" button.

r2qp3ZKaoC.png

Connect the Ring Group to your call flow. Finally, click "Apply Configuration" to save the new set up.

0knOoCsSUa.png

 

A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.