Knowledge base centre
Hosted PBX
The articles and guides in this section of our knowledge base will assist with the configuration of your cloud PBX. [[title=Support for VoIPline Telecom Customers | Hosted PBX]] [[description=Searching for VoIPline Telecom support about hosted PBX, building your phone system, device setup and usage plus SIP trunking? Check out our support articles.]]
Building Your Call Flow
- VoIP Emergency Service Information
- How to Purchase & Configure Geographic/Local Numbers
- How to buy a 0800 Number and divert it to an external number
- How to Purchase & Configure a Virtual Mobile Number
- How to Purchase & Configure Toll Numbers (1300/1800)
- How to Configure Inbound Numbers
Webphone
- Webphone Set Up
- Webphone Desktop and Browser Overview
- Webphone End User Setup
- Webphone Troubleshooting
- Webphone mobile app overview
- How to setup the Android Webphone app
Yealink
- Manual Configuration via Handset
- Auto Configuration - Setup
- Auto Configuration - Advanced Configuration
- Call Transfer - Yealink Desk Handsets
- Call Transfer - Yealink DECT phone (W53H, W56H)
- Manual Configuration - Yealink Desk Handsets
Softphones
- Webphone Mobile Softphone App Set Up (In-house)
- PortSIP Softphone Configuration
- Bria Solo Softphone Configuration
- Zoiper Softphone Configuration
- Bria Teams Softphone Configuration
- MicroSIP Softphone Configuration
Deskphones
SIP Trunking
API
- Zapier - Zap information from Webphone
- Zapier Integration
- Webhook Documentation
- API Documentation
- How to Configure API Request Feature
- Webhook Integration
Other Devices
- Troubleshooting NBN - Connection Issues
- Configuring a Cisco Analogue Telephone Adapter 191
- Configuring a Grandstream Analogue Telephone Adapter
- Firewall Requirements
- Why is my SIP Device Offline or Constantly Disconnecting?
- Almond Router NBN Set-Up
A quick search will help you find answers, to most of the FAQ's.
If you are unable to a find solution from the knowledge base centre, please contact
your service provider for technical assistance.