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Knowledge base centre

Webphone Configuration

Requirements:

  • Unassigned or newly purchased SIP Device Licence
  • Activated Webphone, please see Activating Webphone

 

How to setup - Step by Step

  1. In User, Object select Add and choose Webphone from the dropdown menu
  2. In the pop-up window, select Create New Webphone
  3. Choose the available device and click Add
  4. Save User Object
  5. Webphone is now available

 

How to setup – Visual Guide

  1. In the User Object select Add and choose Webphone from the dropdown menu
    mceclip1.png
  2. In the pop-up window select Create New Webphone
    mceclip2.png
  3. Choose the available device and click Add
    mceclip3.png
    Webphone is now added under devices
    mceclip5.png
  4. Save User Object
    mceclip6.png
  5. Webphone is now available
    mceclip4.png

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If you are unable to a find solution from the knowledge base centre, please contact
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