Cannot Create a webphone (Warning of exceeding SIP devices Limit)
Problem: I cannot create a new Webphone
Cause: Not enough SIP devices on the account
Solution: Purchase or free up an additional SIP device
The webphone is blurred and a message displayed regarding User Object has no Webphone added
Problem: I cannot use Webphone
Cause: User does not have Webohone setup
Solution: Activate Webphone
Short Beeps and the call is cancelled when dialling out
Problem: I cannot make an outbound calls
Cause: Webphone does not have access to Microphone
Solution: Allow webphone access to Microphone via browser.
If pop up for access comes up click, allow
No notification of incoming calls
Problem: I get no desktop notification when I am getting a call
Cause: Webphone does not have access to Notifications
Solution: Allow webphone access to notifications via the browser
If pop up for access comes up, click allow
This can also could be triggered by an option in the settings
Calls are not reaching the Webphone
Problem: Calls are not reaching the Webphone User
Cause: Webphone is in Do Not Disturb or Call Flow issues
Solution: Disable Do not disturb in the Webphone or review call flow
