How to Configure a User License & Device License

Introduction

At the end of this article, you will be able to add User Licenses & Device Licenses to your PBX configuration. The article will also assist you with some common uses of the object within your call flow configuration. Should you need any assistance, feel free to contact our support department.

First head to the PBX section at the top of the customer portal page
Drag & drop the User object into the working area
Click the gear button to configure
Type in a name for the User
Type in the Users email address
If you would like Outbound calls enabled select a Call Plan

If you would like your User to make/receive calls from a Softphone installed on their PC/Laptop add the Webphone Device. For our Knowledge Base guide, click here: User Portal (Webphone & Desktop App) Configuration
If you would like your User to make/receive calls from a Yealink IP Phone add the SIP Device.
For our Knowledge Base guide, click here: SIP Device Zero Touch Provisioning
If you would like your User to make/receive calls from a SIP Compliant IP Phone add the SIP Device. For our Knowledge Base guide, click here: Manual Configuration of SIP Compliant IP Handesets
If you would like your User to make/receive calls from a Softphone on their Mobile Phone add the SIP Device. For our Knowledge Base guides, click here:
- Bria Solo Softphone Configuration (Recommend for Apple Users)
- Zoiper Softphone Configuration (Recommend for Android Users)
If you would like your User to make/receive calls from their Microsoft Teams account. For our Knowledge Base guide, click here:
Microsoft 365 Teams Configuration